PETALING JAYA: IOI Properties Group Bhd has created an online community engagement platform via its mobile app – IOI Community.
Benefits:
- Enhance communication with its customers
- Leverage on real-time customer feedback
- Enable prompt customer service
- Utilise data analytics to continuously improve on products and services delivery
“Our ultimate aim is to provide more convenience, speedier and more personalised communication, and service delivery platform that will meet the energetic lifestyle of the urban community,” said IOI Properties Group Bhd executive director Lee Yoke Har in a statement.
Features:
- e-billing
- Status check on maintenance fees
- Booking of facilities
- Visitor management
- Defect reporting
- Push notifications for announcements
- e-library relating to residents’ units
- Contact numbers of service providers
The app is currently made available to the communities of Clio Residences, Sierra 6 and Almyra Residences. The developer plans to roll out the app to other developments including Conezion, N'Dira and Sky Condominium in the next two months.
