Otis management team at the Gen3 connected elevator launch in Kuala Lumpur. From left are Javed, Counsell, Nair, Mooney and Hoe.

KUALA LUMPUR: Otis has introduced its Gen3™ connected elevator platform at the Platform for Possibility event in Kuala Lumpur. Otis Worldwide Corporation, a global leader in elevator, escalator and moving walkway manufacturing, has brought a new level of digital connectivity to the market.

Building on the Gen2 family’s proven flat-belt technology, the Gen3 elevator is available in both machine room and machine room-less options, catering to residential, commercial, hospitality, medical and industrial building needs.

“Malaysia is developing smart cities and sustainable communities for a brighter, connected future," said Otis Elevator Malaysia and Brunei general manager Pradeep Nair. "Our Gen3 elevator platform, connected to the cloud, integrates seamlessly with building ecosystems and offers an exceptional riding experience."

Also present at the launch were Otis Elevator Malaysia new equipment business director Farhan Javed, Otis Elevator Southeast Asia managing director Grant Mooney and sales and marketing senior director Daniel Counsell as well as Otis Elevator Malaysia and Brunei new equipment sales head Hoe Weng Kwok.

The Gen3 elevator incorporates the Otis ONE™ IoT digital platform, enabling real-time monitoring of equipment health and performance 24/7. This information is accessible via portals and apps, giving customers visibility into their elevator portfolios and allowing for better performance management. Remote interventions by Otis professionals ensure prompt repairs, improving service continuity.

Advanced passenger experiences are made possible through:

• Cloud-based APIs: These enable integration with building management software and autonomous robots, allowing for future technology enhancements.
• eView™ In-Car Display: Streams infotainment, including building information, weather updates and news, while providing 24/7 OTISLINE® support through video chat in emergencies.
• Compass®360 Intelligent Dispatching: Groups passengers by destination to reduce travel time by up to 50% during peak periods.
• eCall™ Plus App: Allows passengers to call the elevator and set a destination from their smartphones, eliminating physical button use.

Otis Gen3TM elevator experiential demo showcasing Otis ONETM IoT digital platform and
autonomous robot.

Aligned with Otis’ commitment to sustainability, the Gen3 elevator features ReGen™ drive, LED lighting and sleep mode to reduce energy consumption and carbon footprint. It also offers modern design aesthetics and health-focused features:

• Ambiance Cab Designs: Over 400,000 design combinations inspired by nature, architecture and art, offering personalised aesthetics under the theme Voyage to Other Worlds.
• PURE™ Elevator Control Panel: Features an elegant design with a glass and brushed stainless steel finish, with accessible LED numbers for ease of use.
• Cab Air Purifier: Uses bipolar ionisation to significantly reduce airborne bacteria and viruses.

For more details on the Gen3 elevator, visit https://www.otis.com/en/my/products-services/products/gen3

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