Developer underscores its commitment from construction to handing over

SkyMeridien@Bandar Baru Sentul is one of the latest developments launched by SkyWorld.

SKYWORLD goes to great lengths to ensure that customers are satisfied with their purchases once the keys are handed over.

To emphasise its commitment to produce top-grade homes for the masses, the developer launched a quality centre earlier this year that focuses on the Qlassic and Conquas construction standards.

“At SkyWorld, we believe that quality is a fundamental right of every homeowner and it is our responsibility to build quality homes for our customers.

“It is something very close to our hearts, and why we invested RM3.8mil in the SkyWorld Quality Centre,” said chief operating officer Lee Chee Seng.

The 7,500 sq ft centre represents SkyWorld’s quality benchmark and offers training and education. It serves as a sharing hub for company staff, consultants, civil engineers, electrical and mechanical engineers, university students, as well as prospective home buyers who want to know more about the quality of construction in Malaysia.

The centre has received more than 800 registrations from students, homeowners, the media and industry peers since the awareness campaign began in December last year.

Lee said the response from the public has been encouraging ever since the centre opened its doors.

“We have received more than 800 registrations since our awareness campaign began in December last year. Among those who have visited us are students, homeowners, the media and industry peers.

“In fact, many property developers have participated in the SkyWorld tour and most of them praised us for taking the lead to showcase quality workmanship,” said Lee.

Lee said the tour is an eye-opener for the public because most people are not familiar with the concept of quality workmanship and also unaware of their rights as buyers.

“We hope this centre will elevate the standard of construction in the country,” he added.

Choosing the best locations

As a city developer, the company concentrates on developments within or nearby the city centre.

“Our research shows one winning formula – location, location and location. Hence, we decided to focus our landbank in the KL region and position ourselves as a city developer,” said Lee.

“All our sites are strategically located and surrounded by mature townships with an abundance of amenities such as shops, restaurants, hospitals, public transport as well as easy access to major highways.” said Lee.

With its three SkyWorld Strengths of value creation, sky living experience and innovation, the company aspires to be the best city developer in Malaysia.

Over five acres of unique and luxurious lifestyle facilities are available at The Valleys Residence.

Due to the scarcity of land in the city, Lee said the optimal way of using a location is by building vertical homes because it would maximise the property value for the purchaser.

“All our landbank is in KL, so we have to build up – to provide sky living experience as you are practically living on top,” said Lee.

Building a quality product

To provide a good quality product, the developer has assigned a dedicated team of consultants, staff members, contractors and even site workers to ensure that quality standards are adhered to.

Lee said, “From the selection of contractors to the execution of building works, we have a series of standard operating procedures, inspection test plans and training to make sure that all concerned conform to standards.

“The Qlassic assessment from our internal audit team ensures that the end product is always of a higher quality than the market practice.”

He added that the SkyWorld Quality Centre acts as a mock-up unit to show our buyers the standards the company aims for.

The Hub@SkySanctuary in Setapak is accessible via three major highways and surrounded by mature townships.

Cornerstone of the brand

“By educating the public on quality assessment, we found that most purchasers are happy with our initiative and commitment.

“The quality centre has minimised the problems faced by most purchasers after receiving their keys, including water leakage, unevenness on the wall surface, and hollowness in the tiles,” said Lee.

“SkyWorld will always uphold quality as the cornerstone of our brand so that our buyers can enjoy their homes for generations to come.

“To do so, SkyWorld will ensure that our projects are within industry standards and Qlassic or Conquas scoring of at least 70% to 80%,” said Lee.

The quality centre also serves as an education hub for consultants, purchasers, prospects and industry peers.

Lee said the centre features interiors that demonstrate the evenness of a wall or floor surface, a mini auditorium that seats 30 people, and a comprehensive show unit consisting of living room, bedroom, yard, balcony, corridor, staircase, kitchen and bathroom.

“Our centre helps you identify quality shortcomings that you might not be able to pinpoint visually.

“All comparisons are divided into two sections – quality finishing that is in compliance with Qlassic and Conquas standards versus unacceptable workmanship.

“Short notes at the side explain the quality requirements and how you can tell the difference,” he explained.

Those interested are required to register online via www.skyworld.my in order to visit the centre.