Avaland's new app ACE designed with customers in mind

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The launch of the app is very timely as Avaland recently completed its Casa Bayu development. Photo shows the greenery within Casa Bayu.

The launch of the app is very timely as Avaland recently completed its Casa Bayu development. Photo shows the greenery within Casa Bayu.

SUBANG JAYA: Avaland Bhd (formerly known as MCT Bhd) recently launched its brand new app called ACE, which stands for Avaland connects everyone, to enhance its customer engagement. The app is designed to enhance Avaland’s customer experience from the initial sales touchpoint to post-HOVP (handing over vacant possession).

Its key features include facilitating construction progress updates, key collection booking, defect management, maintenance fee payment, visitor management and facility booking. Other exciting key features include reward programs covering membership rewards, buyer-get-buyer reward programme and buyer’s repeat purchase reward programme. 

“Our aim is to enhance our buyers’ customer experience and provide seamless interaction with ACE By Avaland. With a host of features designed to cater to their property-related needs, we are confident this app will transform and elevate their overall customer experience with Avaland,” said Avaland chief executive officer Teh Heng Chong.

“As we move into a digital-focus era, the property market is undergoing its own transformation with the introduction of property technology that is rapidly changing the industry’s brick-and-mortar ways. With the ACE by Avaland app, we believe that we are moving in the right direction,” he said.

The launch of the app is very timely as Avaland recently completed its Casa Bayu development which is located at Avaland’s township, Cybersouth and handed over the units to its happy customers. 

The Casa Bayu development is spread across 13.1 acres and comprises 80 units of low-rise apartments and 180 units of townhouses. Having recently bagged the best low-density development at the 2023 StarProperty Real Estate Developer Awards, Casa Bayu features luscious greenery and landscaping whereby 30% of the development’s footprint is dedicated to greeneries. 

“Casa Bayu was designed with our brand purpose in mind and aspires to create a positive change by creating communities and enhancing lives, with a special focus on green spaces. The planning guidelines only require a 10% green footprint but with this development, we’ve tripled the allocation,” said Teh.

With a combined gross development value of RM145mil, this project is 95% sold with limited units remaining. This reflects the trust purchasers have in the Avaland brand and that its products can meet the needs and expectations of its customers. 

Casa Bayu also recorded Qlassic scores of 75% for the low-rise apartments and 78% for the townhouses, which is above the industry average of 75%. This reinforces Avaland’s commitment to providing quality homes to all its purchasers and is also a testament to the success of Avaland’s transformation efforts when it transitioned from constructing its projects internally to utilising external main contractors. 

“With enhanced quality standards and market perception of our product offerings, we see our upcoming projects throughout the Greater Klang Valley gaining significant market traction,” Teh added.  

For further information on Casa Bayu, please visit www.cybersouth.my or www.avaland.com.my to view other properties.


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